Research Guides: EndNote: Support

UC Libraries EndNote Technical Support & EndNote Technical Support

UC Libraries support for EndNote. UC Libraries provides Windows support. Mac users should contact the EndNote Technical Support Team (see below).

Phone: 513-556-1864

EndNote Technical Support EndNote provides phone service Monday - Friday from 9 AM to 8 PM (EST).

Phone: (800) 336-4474, press 4

Download new and old versions of EndNote
If you have lost access to your formerly working copy of EndNote, from this site you can download an installer copy of EndNote versions X1 through X9. You must enter the product key to ensure the full functionality of EndNote. Without the product key EndNote will not be fully functional after 30 days.
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Record date: 4/19/2020
EndNote X9 Windows and Mac: Release Notes
Also provides a link to Windows and Mac release notes for EndNote X8
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Record date: 4/19/2020
EndNote Support Website
The EndNote support website provides a searchable EndNote Knowledgebase, answers to common questions, a question/concern submission form and a phone link.
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Record date: 12/4/2018
Other EndNote downloads
Provides new EndNote updates, new output styles, new filters and many other upgrades to keep your version of EndNote current.
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Record date: 4/19/2020