ProQuest has developed 17 video tutorials (as of 10/4/16) to provide instructional support for its new RefWorks platform. Many more video tutorials are forthcoming.
The first embedded video (below) illustrates one way to migrate and even sync your legacy RefWorks data to your new RefWorks account. More guidance (two ways to migrate) on migrating legacy RefWorks data to your New RefWorks account can be found on the "Moving legacy RefWorks references into New RefWorks" page.
The 2nd embedded video provides an overview of the ProQuest series of videos covering various functionalities of the NEW RefWorks.