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NEW RefWorks (The Next-Generation RefWorks)

A new version of RefWorks is now available.

RefWorks Technical Support Team

Phone: 1 775-327-4105

Phone: 1 800-521-0600  Ext.  74440

RefWorks provides phone support Monday - Friday from  6am to 5pm (Pacific Time).

Email: support@refworks-cos.com 

RefWorks provides email support from Monday - Friday from 6am to 5pm (Pacific Time) and limited weekend support.

UC Libraries RefWorks Technical Support

The UC Libraries RefWorks technical support is provided by our UC Libraries RefWorks trainers.

Randall Roberts

Email: randall.roberts@uc.edu

Phone: 513-556-1864

Edith Starbuck

Email:  edith.starbuck@uc.edu

Phone:  513-558-1433

New RefWorks Webinars

We offer several webinars on many different topics each month. Below are links to our schedule of upcoming sessions and recordings of recent ones.

Upcoming sessions and recordings

Informational webinars presented by the RefWorks Product Manager and recordings of past ones can be found at: http://www.proquest.com/go/upgrade-refworks

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