24/7 Canopy Phone & Chat Support
Phone and chat support are available 24/7 for Canopy tools such as Blackboard, Kaltura, Echo360 and Box at UC.
- (513) 556-4957 (HELP)
- 1-866-397-3382 FREE (Toll-Free)
- You can also check with the IT@UC Knowledge Base.
TWEN & Lexis-Nexis Web Course
If you wish to use an e-Course management product, such as The West Education Network (TWEN) or LEXIS- NEXIS Web Course products to support or supplement course-related materials, you will need a Lexis Advance or Westlaw password. We can facilitate your access to these. For assistance with these, please contact Ron Jones, Electronic Resources & Instructional Services Librarian. Ron may be reached at 556-0158 or firstname.lastname@example.org.