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Citation Management Software

This guide provides information on RefWorks, EndNote, Zotero, and Mendeley.

About RefWorks

RefWorks Logo

Legacy RefWorks is a web-based bibliography manager that makes it easy to import references to articles, books, web pages and other types of sources from online databases.

Login to Legacy RefWorks

RefWorks is licensed by the University of Cincinnati and is available at no cost to all UC students, faculty and staff.

RefWorks can help you:

  • Electronically collect, organize and manage your references in a personal database
  • Easily format bibliographies, footnotes and in-text citations into almost any output style
  • Conveniently link references to full-text articles, eliminating unwieldy storage of paper copy
  • Access your personal database 24/7 anywhere you have web access
  • Share your personal database (or any part of it) with anyone in the world who has Internet access
  • Receive quarterly automatic quarterly upgrades (no installation required)

If you have any questions please contact Edith Starbuck at 558-1433,

Create a Legacy RefWorks Account

Tutorial on how to create a RefWorks Legacy account. [UC does not have an Athens or Shibboleth account login. If you are off-campus, log into the VPN (Virtual Private Network), then open a browser and create your RefWorks account.]

Write-N-Cite or Reference Citation Manager

Word 2016 for Windows: you may either download Write-N-Cite or use the RefWorks Citation Manager add-in.

Mac and iPad: use the RefWorks Citation Manager add-in. 

Installing RefWorks Citation Manager for Word 2016

Using RefWorks Citation Manager

RefWorks Citation Manager for Word 2016: Inserting Citations and Creating Bibliographies

The RefWorks Write-N-Cite add-in is not currently supported by the Microsoft Word iPad app; however, if you have installed the Mac desktop version of Office365, you can use the RefWorks Citation Manager add-in.

If your iPad is your only device, you may also use the One Line Cite option, until RefWorks makes the Write-N-Cite add-in compatible with the Word iPad app. 

Using RefWorks Off Campus

Log into the SSL VPN (Virtual Private Network). Need to set up the VPN?  Instructions on how to install the Pulse Secure software are on the Off Campus Access page.

RefWorks Technical Support Team

Phone Support: RefWorks provides phone support Monday - Friday from  6am to 5pm (Pacific Time) or 9am to 8 pm (Eastern Standard Time).

Phone: 1 775-327-4105

Phone: 1 800-521-0600  Ext.  74440


RefWorks provides email support from Monday - Friday from 6am to 5pm (Pacific Time) or 9am to 8 pm (Eastern Standard Time) and limited weekend support.

ProQuest Support Center

The ProQuest Support Center provides help for all ProQuest products, including both versions of RefWorks (Legacy & NEW).  The Support Center offers email, chat and phone help.

System Status

Provides system status information on all Ex Libris (ProQuest) systems.  The list is not alphabetical. In the "Product" box select either Legacy RefWorks or NEW RefWorks.

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